Employment Status Differences
Aside from general demographic and venue differences, we also examined whether attitudes were different when it came to occupational background. First, we examined whether attitudes vary by employment status, i.e., employed fulltime, employed parttime, retired, unemployed, disabled, a student or stay-at-home parent. Data showed, consistent with our findings on age, retired individuals and students were more likely to have significantly different opinions than others.
Students were often among the most accepting of this conduct. Almost half of the students (42%) believed it was acceptable for employees to take technical plans for technology their former employer developed and 68% believed it was acceptable to do so if the employee helped develop the technology. Additionally, almost three quarters of students believed it was acceptable to give an employer information from a prior employer’s technical plans if they relied on their memory rather than a document (71%) and to share details about how a former employer solved a critical technical problem (74%).
Retired individuals, a vast majority of whom were over 65, were the least likely to find any of the conduct acceptable. For example, 92% of retired respondents (as compared to 74% overall) believed it was unacceptable for an employee to take technical plans for technology their former employer developed. Only 40%, as compared to 59% overall, believed it was acceptable to do so if the employee helped develop the technology in question.
In fact, in all but one circumstance, i.e., sharing details about how a former employer solved a critical technical problem, the vast majority of retired individuals believed the conduct was unacceptable. In two cases, substantial numbers of retired individuals viewed the conduct as completely unacceptable. Seventy-five percent believed it was completely unacceptable to take technical plans of technology their former employer developed and 72% believed it was completely unacceptable for an employee to give an employer a former employer’s documents.
Interestingly, attitudes of disabled respondents tended to be some of the least accepting, often second only to retired individuals. For example, 84% of disabled respondents believed it was unacceptable for an employee to take technical plans for technology their employer developed, with the vast majority (71%) believing it was completely unacceptable. When it came to relying on one’s memory rather than a document to pass a former employer’s technical plans, only 36% believed it was acceptable as compared to 33% of retired individuals. Similarly, only a slight majority of disabled individuals (55%), similar to 54% retired individuals, believed it was acceptable to share details about how a former employer solved a critical technical problem.
One additional finding of note involved stay-at-home parents. Interestingly, they were the most accepting of employees taking technical plans for technology they helped develop—even more so than students. Sixty-eight percent of students believed this was acceptable, compared to 70% of stay-at-home parents.
Management Differences
One would expect managers to be significantly less likely to find these behaviors acceptable, especially since managers often serve as the first line of defense in enforcing policies protecting an employer’s trade secrets. Along these lines, we examined the attitudes of those who had a job considered management and those who had the authority to hire, fire, or promote employees. For the most part, data show managers and those who had the authority to hire, fire, or promote employees were more likely to find this kind of conduct unacceptable. However, their views were not dramatically different from those who never had management positions or authority to hire, fire, or promote employees.
For example, eighty percent of those with the authority to hire or fire employees find it unacceptable for an employee to take plans for technology a prior employer developed while only 72 percent of those who never had that authority did so. Similarly, 63% of those who had the authority to hire or fire employees found such behavior completely unacceptable while only 53% of those who never had that authority did. Data show similar findings for attitudes toward taking technical plans employees helped develop and giving an employer documents containing technical plans for technology a prior employer developed.
High-Tech Workers
The question arises how high-tech workers themselves view this conduct. While none of the venues we studied are known hubs for high tech, we identified respondents who have jobs similar to those who work in the high-tech industry and are similarly skilled. This included respondents who work in computer science, IT, and engineering. We also identify those who have had jobs that involve working with an employer’s patented or proprietary technology.
It would be reasonable to conclude that individuals who have worked in these fields would think differently about such conduct, in part, because they are more familiar than others with the policies and rules surrounding intellectual property and technology. It would also be reasonable to assume individuals who have spent much of their careers in these fields would know that conduct at issue violates most, if not all, tech company policies.
However, data indicate that this is not the case. For the most part, engineers viewed this conduct no differently than anyone else. When they did, they were more accepting of this conduct. For example, engineers were more likely than others to believe it was acceptable to give an employer documents containing technical plans that their former employer developed (38% vs 28%). Moreover, nearly one-quarter of the engineers (24%) believed it was completely acceptable to do so. Computer science and IT personnel were also more accepting of this type of conduct, including employees a) taking technical plans for technology their employer developed, b) giving their employer documents that contain technical plans for technology their former employer developed, and c) sharing with their employer how a former employer developed technology but doing so relying on their memory rather than a document. These findings suggest that this type of conduct may be viewed as normal in the industry, at least among high-tech workers.
Other data in the survey lend credence to this explanation. We asked respondents whether they ever had a job working with an employer’s patented or proprietary technology. In the entire sample, fifteen percent (n=237) of respondents had worked with an employer’s patented or proprietary technology. How did they feel about this conduct? Results indicate they are more accepting than others of all of the conduct at issue, sometimes much more so. For example, twice as many found it acceptable to take technical plans for technology their former employer developed (48% versus 22%).
Similar numbers found it acceptable to give employers documents containing technical plans for technology a prior employer developed (48% versus 25%). Results showed less dramatic but sizable differences in attitudes about employees giving employers information about how a prior employer developed technology but relying on memory rather than a document (60% versus 44%) and sharing details about how a former employer solved critical technical problems (74% versus 60%).
Workers in Other Occupational Sectors
In the survey, we asked respondents to describe most of the jobs they have had. They were asked to choose from a list that included options such as accounting/auditing, airline/travel/hospitality, childcare/elder care, marketing/advertising/public relations, military/defense, etc. In essence, we asked respondents to identify the occupational sector in which they have mostly worked. However, the list also included some task-oriented options such as bookkeeping/billing and office/clerical. We then examined whether or not people who work in different sectors or types of jobs viewed the conduct in question differently.
Results show the respondents who were consistently the most accepting of this behavior were those who worked in banking or finance. Respondents who spent most of their careers in banking or finance were more accepting of all of the conduct at issue in this study. Notably, the size of these effects was also substantial. For example, twice as many respondents in banking or finance than those in other industries found it acceptable for an employee to take technical plans for technology their employer developed (49% versus 25%). And the numbers were nearly that large when it came to finding it acceptable for an employee to give an employer documents laying out technical plans for technology a former employer developed (47% versus 27%).
Other respondents who had consistently different views on this behavior were office and clerical workers. However, unlike those in banking or finance, office and clerical workers were more likely to find almost all of this conduct unacceptable. This includes both retaining and passing confidential or proprietary information. Moreover, at times, the difference between office and clerical workers and others was quite substantial. For example, 90% of office and clerical workers compared to 73% of others found it unacceptable to take technical plans for technology a prior employer developed. Seventy-eight percent of office and clerical workers, as compared to 54% of others, believed it was completely unacceptable. Additionally, 85% of office and clerical workers believed it was unacceptable for an employee to give an employer documents containing a prior employer’s technical plans, compared to 70% of others.
Other occupational sectors showed mixed results. For example, restaurant and food service workers were less likely than others to find it acceptable for an employee to take technical plans for technology a prior employer developed (19% versus 27%) but more likely than others to find it acceptable if the employee helped develop the technology (72% versus 56%).